Desks Multi-Tech Consulting Privacy Statement
Data Protection and Privacy matters to us as well as it matters to you. We are committed to protecting your privacy, keeping your personal information safe and ensuring the security of your personal information. To provide you with the most effective products and services, your personal information will be collected, processed lawfully, stored securely and not disclosed unlawfully to any third party.
This privacy statement explains how we collect, use, store and protect your information. It extends to both our control and processing of personal information.
Our privacy statement applies to:
- All Customers and representatives of clients who are natural persons or living individuals; and
- All our employees and job applicants or prospective employees.
- All our suppliers, partners, and service providers.
- What Personal Information do we collect and process?
Personal information collected and held by us may include but not limited to; name, sex, date of birth, addresses, mobile phone number, email address, bank account details, SNNIT number, ID number.
We rely on the following to process your personal data
- Legal Obligation
In some circumstances, where the processing of the personal data is necessary for the performance of an obligation conferred or imposed by law on us we will rely on Legal Obligation as a basis to process the personal information you have provided.
- Legitimate Interest
Our legitimate business interests, for example, newsletters, trends in the sector and improvement of our services. Whenever we rely on this lawful basis to process your data, we assess our business interests to make sure they do not override your rights. However, you have the right to object to this processing. See “Your Rights” section of the statement.
- Consent
We may rely on the consent you provide in the absence of any other legal basis. Consent will always be presented separately to you, can be withdrawn at any time and you will be given details on how to do so.
- Contractual obligation
We rely on contract as a legal basis to process your personal information when we need to deliver a contractual service to you or when it has become necessary to process your data for the purpose of due diligence before entering into a contract with you.
- Purpose of collecting personal information:
We collects your personal information for a variety of business purposes. These include, but are not limited to:
- Verifying your identity;
- Completing transactions effectively and billing for products and services;
- Responding to your request for service or assistance;
- Promoting and marketing our products and services which may benefit you and be related to products and services you are currently enjoying; and
- Ensuring adherence to legal and regulatory requirements for prevention and detection of fraud and crime.
- At any time while you are browsing our site, if you do not wish to share browsing information, you may opt out of receiving the cookies from our site by making appropriate changes to your browser privacy settings.
- Disclosure and Transfer of Personal Information
Collection of Personal Information: we will share your personal information with regulatory authorities, our partners and service providers (processors). We will also share your information with other firms or persons when you consent to it.
Internal Use: Desks Multi-Tech Consulting and its employees may utilize some or all available personal information for legitimate business purposes and related activities within the parameters mentioned above.
- Third Parties: We may have to share your personal information with third parties, including third-party service providers, sub-contractors, other entities. A ‘Third Party’ is a service provider who is contracted by Desks Multi-Tech Consulting to provide a service or product which may include the handling, managing, storing, processing, protecting, and transmitting information of and for us. This includes all sub-contractors, consultants and/or representatives of the Third party. We require third parties to respect the security of your data and to treat it in accordance with applicable laws.
- Government and Law Enforcement Agencies: We may also share your personal information with Government agencies or other authorized Law Enforcement Agencies (LEAs) mandated under law to obtain such information for the purpose of verification of identity or for prevention, detection, investigation including but not limited to cyber incidents, the investigation and prosecution of crime, and as is required by law.
- Transfer: we may transfer your personal information or other information or data collected, stored, processed by us to any other entity or third party located outside the country of service, only if necessary, for legitimate business purposes for providing services to you. This may also include sharing of aggregated information with third parties contracted to us for them to understand our environment and consequently, provide you with better services. While sharing your personal information with third parties, appropriate organizational and technical security measures shall be taken to ensure that reasonable security practices are followed by the third party and are in line with the Data Protection Principles and Regulations.
- Security Practices and Procedures
we adopts appropriate security practices and procedures, in line with international standards to include, technical, and organisational security safeguards to protect your personal information from unauthorized access, or disclosure while it is under our control.
Our security practices and procedures are within industry standards. Further, our employees and service providers / partners are bound by Codes of Conduct and Confidentiality Policies which require them to protect the confidentiality of personal information they access.
We may retain your personal information for as long as required to provide you with products and services or as otherwise required under the law.
When we dispose of your personal information, we use reasonable procedures to erase it or render it unreadable/anonymized.
Internet Use – We maintain the security of our internet connections and observe reasonable security measures to protect your personal information against hacking and virus dissemination. However, for reasons outside of our control, security risks may still arise.
- Storage: How do we keep your information?
We may store your information in hard copy or electronic format and keep it in storage facilities that we own and operate ourselves, or that are owned and operated by our Third parties/ service providers.
We use a combination of technical solutions, security controls and internal processes to help us protect your information and our network from unauthorised access and disclosure.
Accuracy: We endeavour to ensure that personal information is accurate and encourage you to update your personal information in our possession as and when it changes by contacting us on the information provided below.
Your Rights
- Right to access personal information
You have the right to make a request for a copy of the personal information that we holds about you as permitted by law.
- Right to correct personal information
You have the right to correct information held about you to ensure it is accurate, relevant, complete, and not excessive.
- Right to object to use of personal information
You have the right to object to us processing your personal information, in certain circumstances as permitted by law. However, in instances where the basis for processing is Legal Obligation, you may not be able exercise your right to object.
- Right to opt-out of marketing messages
We will not issue targeted marketing to you unless you consent for us to do so. If you no longer want to receive marketing messages from us, you can choose to opt out at any time using the means made available to you. If you have previously opted in to receive personalised content based on how and where you use our services, you can also opt out at any time.
Contact- How to exercise any of above-mentioned Rights
If you have any queries in any aspect of this privacy statement or if you would want to exercise any of the rights mentioned above, please send an email to dps.privacy@dmtctech.com and our privacy team will respond to you.
- Changes to policy
We reserve the right to modify this Privacy Statement as and when required. We will post any changes to our Privacy Notice on our website: www.dmtctech.com .We encourage you to check frequently to see the current Privacy Statement to be informed of how DMTC is committed to protecting your information and providing you with improved content on our site in order to enhance your experience with us.